THE FUTURE OF CASH ON DELIVERY. NO CASH NEEDED.

Scan & Pay via QR code

Give your customers the freedom to receive and pay quickly, securely, and seamlessly via QR code.

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What is Scan & Pay?

Scan & Pay transforms cash on delivery into a fully digital experience. Customers receive their order and pay — instantly, securely, and without cash.

With a simple QR code included in the shipment, payments are completed from the customer’s mobile device within the trusted environment of NBG Pay.

  • Pay upon receiving
  • Pay via mobile (card)
  • Instant confirmation & real-time updates

How it works?

Choose cash on delivery

Customers select cash on delivery at checkout.

QR code is generated

A unique QR code is automatically included with the shipment.

Scan at delivery

The customer scans the code upon receiving the order.

Pay in seconds

Payment is completed instantly via mobile, with real-time confirmation and next-day settlement.

Upgrade cash on delivery to a digital experience

Scan & Pay combines the familiarity of cash on delivery with the speed and security of digital payments - helping your e-shop perform better.
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Boost sales
Increase conversion rates and average order value with more payment options.

Improve cash flow
Get paid faster - no delays, no cash handling.

Reduce cost & risk
Lower operational costs and minimize failed deliveries.

Seamless integration
Easily enabled through your existing NBG Pay setup - no complex development required.

A customer scans a QR code on a box from a mobile phone.

A better payment experience.

Scan & Pay delivers a smoother, more flexible, and secure payment journey - enhancing every delivery experience. All payments are processed within the secure environment of NBG Pay.
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Pay upon delivery
The customer receives the product and pays upon delivery.

Cash-free experience
No physical cash required - payments are made directly from the mobile device.

Flexible payment options
Support for cards, wallets, and modern payment methods.

Fast & secure
Payments are completed in seconds through a seamless and secure process.

All modern payment methods

Empower your customers to pay their way - with card, digital wallet, or other modern options - directly from their mobile at delivery.

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Bring Scan & Pay to your e-shop

Integrate Scan & Pay effortlessly into your existing eCommerce setup and turn cash on delivery into a fully digital experience. With a single integration, you unlock a faster, simpler, and cashless payment journey.

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FAQs

  • What is Scan & Pay?

    Scan & Pay is a modern cash-on-delivery service that allows the customer to pay digitally upon receiving their order, without using cash. The payment is made easily via smartphone or tablet.

  • How does it work?

    During checkout, if cash on delivery is selected:

    • A QR code is automatically generated
    • The QR code is integrated into the courier company’s voucher
    • Upon delivery, the customer scans the QR code
    • The customer selects a payment method (card or wallet)

    Payment confirmation is completed instantly, and all involved parties are updated in real time.

    The business receives the funds from NBG Pay on the next working day.

  • What are the main benefits?
    • Strengthening consumer confidence
    • Increase in sales and average order value
    • Reduction in cash-on-delivery (COD) management costs
    • Immediate collection of cash-on-delivery payments
    • Improved liquidity
    • Reduction in order refusal rates
    • Greater flexibility with multiple payment methods
    • Better customer service
    • Immediate payment confirmation and order fulfillment
    • Enhanced transaction security
  • What device does the customer need?

    The customer can use any smartphone or tablet with:

    • A camera
    • Internet access

    The service works with all modern devices that support QR code scanning.

  • Is an app installation required?

    No, it is not required.

    The customer can simply scan the QR code using their device’s camera.

    However, the Scan & Pay app offers additional features such as:

    • Participation in loyalty programs
    • Purchase management
    • Access to special offers
  • Is it secure?

    Yes, the service is fully secure.

    Payments are processed through NBG Pay’s secure e-commerce platform and comply with PCI DSS standards, one of the highest international payment security standards.

  • How long does the payment take?

    The process is completed within a few seconds, with instant confirmation for both the customer and the courier.

  • Can a payment be cancelled?

    Not through Scan & Pay.

    If necessary, the customer can contact the e-shop directly, according to its return policy.

  • How can I offer this service to my business?

    To activate Scan & Pay:

    • Submit an e-commerce partnership application
    • Visit a National Bank branch
    • Receive guidance on the required documents

    If you already cooperate with NBG Pay, you can simply request the addition of the service.