Fiscalization FAQs

  • What is an Electronic Tax Device (ETD)?

    An ETD (Electronic Tax Device) is an electronic software system used to control revenues and taxes related to product sales or service provision, issue sales receipts, and record and transmit these data to the Independent Authority for Public Revenue (AADE), as required by law. ETD types include TCRs (tax cash register), ADIMEs (electronic fiscal devices) and SSFDRSs (special secure fiscal devices for record signing).


  • Which cash register systems are supported? Will the Electronic Tax Device (ETD) need to be replaced?

    We recommend that businesses contact their ETD provider to ensure that their ETD is compatible with the new measure.


  • Where can I view the details related to the POS of my business?

    You can follow the path

    ► myAADE
    ► Registry & Contact
    ► Business details
    ► Payment Instrument Details (EFT/POS),

    to get updates on the aggregate information collected by Providers concerning the POS terminals of your business (TAXISnet credentials required).


  • When does the mandatory interconnection of POS terminals with ETDs enter into effect?

    According to the latest announcement by AADE, the final date for the mandatory interconnection of EFT/POS with ETDs is March 31 2024. To complete the above integration process, the existing POS terminals of your business must either be upgraded or replaced if necessary.


  • For which businesses (category/type of business) is interconnection mandatory?

    The interconnection obligation applies to companies that issue accounting records via an Electronic Tax Device, in accordance with the provisions of Law 4308/2014, which are required to use a POS terminal. Additionally, based on the aforementioned law, at this stage, connection is not mandatory for taxis and fuel stations, where the ETD is controlled by a taximeter or fuel pump, respectively. We recommend consulting your accountant for more information on whether your business is subject to the new requirement.


  • What are the obligations of businesses regarding the POS Registry?

    Through the myAADE digital portal (Registry & Contact ► Business details ► Payment Instrument Details (EFT/POS)), you can search for the details of the Means of Payment (EFT/POS) you use, according to what has been declared by the Providers up to the 5th of the current month, concerning the status of the POS terminals of your business over the previous month. Businesses (Payment Service Users) are required to submit a declaration of changes, only if such changes have either not been declared by the Providers, or an update or correction of the declared data is required.

    In addition, you must declare to the POS Registry, by Jan. 15, 2024 at the latest, which POS terminals you intend to replace with new ones that are already harmonized with the AADE specifications.


  • What are, in detail, my obligations as a business (Payment Services User)?

    From the 11th and up to the last day of each month and if there have been changes during the previous month, you should check the status of your business in the Registry and if the changes have not been declared by the Providers, they should take the necessary actions to update the relevant details displayed therein.

    In any such case, in order to ensure that the POS terminals used by the business in question are correctly displayed, prior consultation with the Providers it cooperates with is recommended.

    No action on the part of businesses will be required, as long as the data that are displayed are correct.


  • In the "Means of Payment Details (EFT/POS)" section of my business, not all of my POS terminals are displayed (or none are displayed). What actions should I take?

    Firstly, you should be aware that updates from Providers for each month appear in the business’s data after the 5th day of the following month. You should initially check whether the relevant data should indeed - according to the above - be displayed at that particular time. In other words, you should look for the correct data of the previous month after the 5th day of the following month.

    If the displayed details of the POS terminals do not match the expected data, you have the option from the 11th to the end of the current month to make a [New Entry] declaration.


  • In the "Means of Payment Details (EFT/POS) details" of my business, I see some POS terminals that I do not own. What actions should I take?

    Firstly, you should be aware that updates from Providers for each month appear in the business’s data after the 5th day of the following month.

    You should initially check whether the relevant data should indeed - according to the above - be displayed at that particular time. In other words, you should look for the correct data of the current month after the 5th day of the following month.

    If the displayed details of the POS terminals do not match the expected data, you have the option from the 11th to the end of the current month to make a [Rejection] declaration.


  • In the "Means of Payment Details (EFT/POS)" section of my business details, I see POS terminals with incorrect information/details. What actions should I take?

    Firstly, you should be aware that updates from Providers for each month appear in the business’s data after the 5th day of the following month.

    You should initially check whether the relevant data should indeed - according to the above - be displayed at that particular time. In other words, you should look for the correct data of the current month after the 5th day of the following month.

    If the displayed details of the POS terminals do not match the expected data, you have the option from the 11th to the end of the current month to make a [Partial Acceptance] declaration and at the same time indicate the appropriate corrections to the data declared by the Providers.


  • Can I manually add a POS that I have purchased, which does not appear in the "Means of Payment Details (EFT/POS)" section of my business?

    After the 5th day of each month, to ensure that the POS Registry reflects the most up-to-date information based on the latest updates from the Providers, if you still do not see one of your business’s POS terminals, you must proceed to the relevant addition between the 11th and the end of the current month.


  • How often should I, as a business, check the POS Registry details for any changes made by Providers?

    After the 5th day of each month you will be able to confirm the proper display of the data of the previous month. If the displayed details of the POS terminals do not match the expected data, you have the option from the 11th to the last day of the month to make the respective [New Entry], [Rejection] or [Partial Acceptance] declarations.


  • Is it necessary to submit a request to NBG Pay?

    All POS terminals used by merchants cooperating with NBG Pay will be remotely upgraded for connection with the FIM without requiring any action from the businesses. At the same time, we recommend that businesses contact their FIM provider to ensure compatibility.


  • If I need any clarifications from AADE, who should I contact?

    For any clarifications/questions or queries you can contact the Taxpayers’ Customer Service (TCS) directly by telephone at: +30 213 1621000.